Our local Chevy dealer, Lash Chevrolet, is staffed with rude and unhelpful employees. I wouldn't buy a vehicle there, or have a vehicle serviced there, no matter what.
This started when I called the service department to ask if there were any known trouble spots I should be on the lookout for on the '03 Silvarado I was going to look at. The guy on the phone made it pretty clear that if I wasn't buying the truck there, he had no interesting in helping me out
A couple weeks ago, I was looking at used trucks on Lash's lot. They had nothing for me at the time, but said they'd look around and let me know if they found anything. They also asked that I call if I found a truck, so they could stop looking for me. (1) I never heard from them. (2) Today when I called the sales department back to let them know I found a truck, I took the opportunity to share politely my experience with the service department. The salesman hung up on me.
Moral of the story:
By the way Coughlin Ford has always been helpful and polite, and has gone out of their way to help me out. Maybe that's why I've bought a truck and a car from them, and why all my Fords are serviced there.
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